Q. Where can I purchase “Bosslady's Natural Blends” products ?
You can only purchase “Bosslady's Natural Blends” products on online at www.bossladysnaturalblend.com
Q. Can I cancel my order once my purchase is made ?
Yes, you may cancel your order before you have received your tracking information/shipping label. If you received a tracking number already, your order has already been processed and cannot be canceled.
Q. When will my order ship ?
All orders are sent to USPS OR UPS within 1-2 business days. Business days are Monday - Friday. Body butter orders shipping Monday,Wednesday & Friday
Q. What happens if my order is returned to sender ?
If your order is returned to sender, you will be refunded back to your original payment method on the products you purchased and not the shipping fee.
Q. Do you have PR packages ?
We do not offer PR packages at this time.
Q. Does your products contain nuts ?
Yes, most of our products contain coconut oil and our body butters contain sweet almond oil. Please check our ingredients list for more information.
Q. How do I test your products to ensure the safety of my skin ?
If you are worried that your skin may break out or you are prone to the sensitivity of your skin, please note that our products are specifically made for sensitive skin especially our “Plain Sea Moss Body Butter” but for concerns, please do a small patch test.
Q. Can I get more information on your shipping policies ?
Yes, please click on our “SHIPPING/RETURN POLICY” at the bottom of our home page under information menu.
Q. My package was damaged while in-transit. Can you issue me a refund ?
Unfortunately, we are not responsible for in-transit damage.
Once orders leave our headquarters, they are under the responsibility of USPS. All customers claiming damage will be required to submit a damage claim directly with USPS.com and follow their instructions.
Q. My package was lost or stolen from my address. Can you issue me a refund for everything ?
Unfortunately, we are not responsible for lost or stolen items.
Once orders leave our headquarters, they are under the responsibility of USPS with official record being your USPS tracking information. All customers claiming loss or theft will be required to submit a claim directly with USPS and follow their instructions. If theft is suspected, it may be a more serious problem of an insecure shipping location.