This Returns and Exchanges Policy applies to all purchases made through the website Bossladysnaturalblend.Com. Because if the nature of the products we do not accept returns, refunds or exchanges. 

  

Should you receive the wrong item(s), please contact us immediately within 1 days from delivery date and specify the wrong item  including a picture of the packaging with clear tracking number shown and the picture of the product received. Our Online Department will inspect your complaints and proceed with available options of returning incorrect products for correct order. We will gladly send the correct item(s) purchased, at no cost, as long as the merchandise is available.

Bosslady's Natural Blends products are considered a hygienic product. We take matters of hygiene and public safety seriously and do not allow opened or used items to be returned for the safety of all our customers.

Yes, all customers are responsible for their own return shipping costs. We recommend that you send your return with a tracking option via USPS, UPS returns.

Note: Please indicate "RETURN, NO DUTIES" on the package, otherwise the package may be returned back to you.

NO

Track your return/exchange using the information provided by your carrier to ensure it has been delivered to Bossladys Natural Blends. We will send you a return confirmation email once we have received your package and refund has been processed, you can also view the status of your return or exchange in your online order history.

A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned item were not opened. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund.

Note: Most financial institutions will take an average of 3-5 business days to process the refund, however, it could take longer. Please allow up to 7 business days for your financial institution to reflect the refund on your statement prior to contacting us. For more information, we recommend contacting your credit card provider.

You may contact us by e-mail at support@bossladysnaturalblend.com. Our Support team operates 7 days a week, 24 hours a day. To get in touch, please include your order number and product details in the email. We always guarantee a response within 24 hours and will be happy to help you!

No. We provide free standard shipping for all orders, however, any express shipping costs will not be refunded.